Willow and Wisp are committed to protecting your personal data. This privacy policy gives you detailed information on when and why we collect your personal data, how we use it and how we keep it secure. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it. We have been registered with the ICO as a Data Controller since August 2022. We fully comply with Data Protection principles including the GDPR guidelines.
We will update this policy from time to time in order to remain legal and compliant.
Our full contact details are:
Name: Willow and Wisp LTD
Phone: 07947174335
Address: Willow and Wisp, Henleaze Business Centre, Harbury Road, Bristol, BS9 4NP
Email: info@willowandwisp.co.uk
Models/talent when applying/registering we will collect:
•Full name of child (including any middle names), gender and date of birth.
•Phone number, email and address.
•Bank details in order to pay child after a job has been completed.
•Sensitive data such as race/ethnicity and height to ensure that we find child work where they meet the brief.
By signing the contract, you agree for Willow and Wisp to actively use your child’s data to help secure them work.
Clients/prospective clients we collect:
•Contact information such as Business address.
•Telephone number, Website, Email Address and Social Media profile.
•Identification Documentation.
•Financial and payment details.
•Other information relevant to your enquiry or to enable us to fulfil a contract or terms & conditions.
How will the data be collected?
The data will be collected from various sources including when you contact us via email, a contact form on our website, by telephone and in person. It will be used for relationship management, commercial purposes and as required by law for us to provide our legal statutory obligations and services.
What we do with information we collect from models/applications.
•We can suggest children to our clients for casting and bookings.
•So that we can contact you by email, telephone, text message in relation to work enquiries and castings.
•To keep our website up to date with correct information for clients such as current photographs and stats information.
•Accountancy purposes.
•If your application is unsuccessful your data will be destroyed.
What we do with information we have collected from clients:
•Enable contact by email or telephone in relation to the enquiry you have made with us.
•Internal record keeping for accountancy and invoicing purposes.
•Send update emails about new models registered with Willow and Wisp for marketing purposes, information and relevant to your enquiry.
Security
Information security is a key element of data protection. We are committed to ensuring your information is secure and protected against unauthorised or unlawful processing. We have put in place suitable physical, technical and managerial procedures to safeguard and secure the information we collect. Personal data collected in paper form is stored in locked filing cabinets and shredded when no longer required.
We regularly monitor cyber security risk assessments and apply suitable controls to reduce or prevent any vulnerabilities or threats. Personal data stored in digital format is on secure cloud servers with access to data highly restricted for approved business directors (Hannah and Sarah) only.
Security breaches
Although all of the security procedures according to all of the key GDPR principles have been applied, there is still always a risk a data breach may happen. In the unlikely event of this, the breach will be notified to all data subjects affected without undue delay and reported to the ICO as appropriate
How we use cookies:
cookie is a very small file sent to your web browser by a website’s server to process information more efficiently. A cookie file can contain information such as a user ID that the Website uses to track the pages you have visited, however the only personal information a cookie can contain is information you supply yourself. Cookies cannot read data off your hard drive, destroy files, or send viruses. Cookies basically avoid duplication of information. For instance, by setting a cookie on the Website, you would not have to log in a password more than once and save time while visiting the Website. Cookies can also enable us to track and target the interests of our users to enhance their experience on our Website. You can set your browser to reject a cookie. If you do so, you will still be able to use the Website, but you may be limited in some areas of the Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our Website.
Legal Rights
You have the right to access data we have collected from you at any time. You have the right to correct or erase any data. You can reject the processing of your data and you have the right to withdraw consent from us using your data. You do not have to pay to access any of your data.
All enquiries regarding GDPR related queries, Data Protection and Privacy policy of collection of data can be directed to info@willowandwisp.co.uk with the subject line ‘GDPR PRIVACY POLICY ENQUIRY’.